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REENG / Support
Frequently asked questions
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Getting started
What is REENG?
How do I get started?
Why isn't REENG open for instant self-serve signup?
Can I try it before committing to anything?
Pricing and plans
What are the pricing plans?
What happens if I go over my included minutes?
Does billing yearly actually save money?
Do you charge anything before I'm off the waitlist?
How it works
How does the agent know about my business?
Can I choose or clone a voice for my agent?
What happens if a caller interrupts the agent mid-sentence?
Can the agent handle callers switching languages mid-call?
Do I need a new phone number?
What industries does REENG work well for?
Data, privacy and trust
Is my business's data isolated from other customers?
Does REENG train AI models on my calls or data?
Are test calls kept forever?