An AI receptionist for your event business
Event enquiries are time-sensitive and often come in the evening. REENG takes the date, event type and guest count, answers from your packages and venue details, and books a site visit or consultation.
What callers ask
- "Is the hall free on the 14th, and how many does it seat?"
- "How much is your wedding package?"
- "Can I see the venue this week?"
- "I need to change my event date."
What the agent does
- Answers packages, venue capacity and services from the documents you upload.
- Takes event enquiries as a consultation: type of event, date, number of guests and name.
- Books site visits with the day and time.
- Takes messages about existing events for your team.
What it leaves to you
- Confirm a date as booked until your team does.
- Quote a price that isn't in your documents.
- Take deposits or card details by phone.
- Change an existing booking.
Setting it up well
- Upload the package guide, venue capacities and policies.
- State your deposit policy in the key information.
- Add a planner as staff for hand-off if you want callers put through.
What a call sounds like
CallerHow much is your wedding package for 200 guests?
AgentI'll take your details so a planner can quote you properly. What date are you thinking of?
CallerJune the 14th. I'm Funmi.
AgentJune the 14th for 200 guests, under Funmi. A planner will call you with a quote.
An example. Names, prices and times come from your own files.
Questions from event planners & venues
Does it check whether a date is free?
Only if booked dates are in your documents. It never confirms a booking itself.
Can it send a brochure?
No. It can't send emails or texts, but it passes your request to the team.
What about weekends and evenings?
It answers at any hour and enquiries wait in your Follow-ups list.
Keep reading
See how REENG works, the plans for your business, and how to forward your existing number. Also: pharmacies, clinics, restaurants, real estate, hotels, salons & spas, online stores, logistics & delivery, schools & tutoring, law firms, banks, microfinance & cooperatives, telecoms & isps, travel agencies, car dealerships, non-profits, retail stores.
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