An AI receptionist for your school
Parents call with the same few questions every admissions season. REENG answers them from your prospectus and fee schedule, books school visits, and passes anything about a particular child to the right office.
What callers ask
- "What are the fees for primary 3, and when does term start?"
- "Are you admitting now? What do you need?"
- "Can I visit the school this week?"
- "Can the head teacher call me about my son?"
What the agent does
- Answers admission requirements, fees, term dates, uniform and location from the documents you upload.
- Takes visit requests with the parent's name, number and a preferred day, saved for your office.
- Takes a message for the head or class teacher, with the child's name and class, for a callback.
- Hands the call to the school office when a caller asks for a person (an optional paid add-on).
What it leaves to you
- Discuss a particular student's grades, behaviour or records.
- Offer or confirm a place. The office decides.
- Quote a fee that isn't in your fee schedule.
- Take payments over the phone.
Setting it up well
- Upload the prospectus, fee schedule and term calendar, and update them each session.
- Say who should get messages about students (the head, bursar or class teachers).
- Add the office as a staff member if you want callers put through.
What a call sounds like
CallerHow much is primary 3, and are you admitting?
AgentPrimary 3 is ₦450,000 a term, and admissions are open for next term. Would you like to book a visit?
CallerYes, Friday. Mrs. Adebayo.
AgentA visit on Friday for Mrs. Adebayo. The school office will confirm the time with you.
An example. Names, prices and times come from your own files.
Questions from schools & tutoring
Can parents ask about their child's results?
No. The agent has no access to student records. It takes a message and the office calls back.
Does it work in languages other than English?
It speaks English, French, Spanish, Portuguese and more. Nigerian Pidgin, Yoruba, Hausa and Igbo are in beta.
How do we keep fees current?
Replace the fee schedule file. The agent uses the newest version from the next call.
Keep reading
See how REENG works, the plans for your business, and how to forward your existing number. Also: pharmacies, clinics, restaurants, real estate, hotels, salons & spas, online stores, logistics & delivery, law firms, banks, microfinance & cooperatives, telecoms & isps, travel agencies, car dealerships, non-profits, event planners & venues, retail stores.
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