An AI receptionist for your property business
Property enquiries come at every hour, often from a sign on a gate. REENG answers each call, tells the caller what is available from your listings, arranges viewings, and gives your agents a written record of who wants what.
What callers ask
- "Is the two-bedroom in Lekki still available, and what's the rent?"
- "Can I see it on Thursday?"
- "What areas do you cover? Do you handle property management?"
- "I'm selling a plot. Who should I speak to?"
What the agent does
- Answers questions on location, price, size and availability from the listings you upload.
- Arranges viewings: name, number, property and preferred day, saved as a booking for the right agent.
- Captures seller and landlord leads with the details your team needs to call back.
- Passes the call to an agent, or takes a message, when someone wants to negotiate.
What it leaves to you
- Give legal, financial or valuation advice.
- Negotiate price or agree terms.
- Promise a property is available beyond what your listing data says.
- Confirm title documents or contracts.
Setting it up well
- Keep one listings spreadsheet with property, area, price, status and the agent responsible, and update it when something is let or sold.
- Say clearly in your instructions which enquiries should reach a human straight away.
- Add your agents as staff so urgent calls can be handed over (an optional paid add-on).
What a call sounds like
CallerIs the Lekki flat still available?
AgentYes, the two-bedroom in Lekki Phase 1 is available at ₦4.5 million a year. I can arrange a viewing on Thursday or Friday.
CallerThursday afternoon.
AgentThursday afternoon, noted. May I have your name and number for the agent, Mrs. Eze?
An example. Names, prices and times come from your own files.
Questions from real estate
Can it keep track of which properties are taken?
It uses the listings file you give it. Mark a property as let or sold in that file and the agent stops offering it from the next call.
Will it pass serious buyers to an agent?
Yes. You can tell it which kinds of enquiry need a person, and callers can be handed to a staff member who picks up. Otherwise their details are saved for a callback.
Does it handle calls in other languages?
It speaks English, French, Spanish, Portuguese and more. Nigerian Pidgin, Yoruba, Hausa and Igbo are in beta.
Keep reading
See how REENG works, the plans for your business, and how to forward your existing number. Also: pharmacies, clinics, restaurants, hotels, salons & spas, online stores, logistics & delivery, schools & tutoring, law firms, banks, microfinance & cooperatives, telecoms & isps, travel agencies, car dealerships, non-profits, event planners & venues, retail stores.
Ready to stop missing calls?
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